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Frequently Asked Questions

Q: 1. How long will it take for me to receive my cards?
A: You will receive your order in approximately five or six business days. Our production department is closed on weekends. We are shipping in Florida only.

Q: 2. Do I have to pay shipping for my cards?
A: If you live in Florida or Texas, you don't have to pay shipping. For shipping costs to Puerto Rico and other states please contact us.

Q: 3. How thick are business cards?
A: 17pt thick (equal to .017 of an inch). Each point (pt) is equal to .001 of an inch, to give you a frame of reference.

Q: 4. What size are business cards?
A: Business cards are 3.5" (8.8cm) x 2" (5.0cm).

Q: 5. I have an idea of the design, can you create the artwork for me?
A: If you have an idea for your design, but do not have a digital file prepared by a graphic designer ready to print, you will need to create the artwork. We offer design services, please contact us for a quote.

Q: 6. If I have my own design. How do I set up my artwork files? What are your file specifications?
A: To ensure the printing quality of your cards, your design must meet certain technical specifications required by our production department.

Illustrator Files:
Bleed should be 0.0625 "on each side (top, bottom, left and right) and should extend beyond the cut line, this will be trimmed from the product during the final cut phase. Keep all text at least 0.50 "from the edge". The final size of your art, with the margin should be 3.625 "x 2.125". However, at the time of printing and cutting your cards will have a standard size of 2 "x 3.5".

Photoshop or Canvas Files:
The final size of your art should be 3.625 "x 2.125". However, at the time of printing and cutting your cards will have a standard size of 2 "x 3.5". Keep all text at least 0.50 "from the edge". .

Templates: Our template is used as a guide or reference to show general placement of logos/graphic elements, however, when submitting the artwork, you must submit it without the guidelines, otherwise they would be printed. See image below for example. To get template click on the following link:

Square corners business cards template

Accepted files: JPG or PDF format, 300 dpi, CMYK coloring. Please provide ready to print files & in good quality. If you have any questions or doubts please contact us .



Q: 7. How do I submit my design to approve it?
A: To send us your design, click on the following link send design or email us info@codiexpress.com.