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Frequently Asked Questions

P: 1. How long will it take for me to receive my sign?
R: You will receive your order in approximately five or six business days. Our production department is closed on weekends. We are shipping in Florida only.

P: 2. I have an idea of the design, can you create the art for me?
R: If you have an idea of how to make your signs, but do not have a digital file prepared by a graphic designer to print, you will need to create the art. We offer design service, please contact us for a quote.

P: 3. If I have my own design. How do I set up my art files? What are your file specifications?
R: To ensure the printing quality of your signs, your design must meet certain technical specifications required by our production department.

The bleed must be 0.5" all sides (top, bottom, left, right). For example, if you need a window cling 12" x 24" the final size of your art, with the margin should be 13 "x 25". However, at the time of printing and cutting your window cling will have a size of 12" x 24".

Please keep all text at least 2" from edge.

Accepted files: JPG or PDF format, 300 dpi, CMYK coloring. Please provide ready to print files & in good quality. If you have any questions or doubts please contact us .

Q: 4. How do I submit my design to approve it?
A: To send us your design, click on the following link send design or email us info@codiexpress.com.